Terms and conditions of sale

Terms and conditions of sale:

Berlin like a local is an operator of guided tours in Berlin. The following terms and conditions govern the contractual relationship between Berlin like a local participants and the company. A reservation is for yourself or a group you represent. You are at least 18 years of age and you accept responsibility for the group, if applicable. Berlin like a local will confirm the tour reservation together with date and time via e-mail or by phone. All prices include 19% VAT. All the tours operate rain or shine, provided that the safety of the participants is not at risk. Bike tours may be replaced for example, with a walking tour, if the weather is not suitable for bike riding. Please plan to arrive 5-10 minutes early for your scheduled tour. Tours meet at the meeting point indicated on the email confirmation.

Details of the offer

The contents of tours will be as described in tour flyers, on the company website or in file attachments sent to the client via e-mail. Tour routes and contents vary depending on current events, temporary works and weather conditions.

Payment arrangements

The participant shall pay the agreed fee in advance using the online payment gateway, a bank transfer or cash at the start of the event.

Privacy policy and charge policy

The participant information will not be disclosed to any third party and will only be used for the purpose of this website.

Cancellation and change

Cancellation and requests for changes must be submitted by written email to info@berlinlikealocal.com. If you request a date change, Berlin like a local will attempt to honor your request. However it cannot guaranty the feasibility of change and additional charge may apply. If no suitable date can be agreed upon, the cancellation policy will apply. Cancellation more than 7 days in advance: administration costs of 15%. Cancellation between 7 days and 48 hours prior to departure date: 50% of the total amount. Cancellation less than 48 hours prior to departure date: 100% of the total amount. No show: no restitution.

Safety

Clients may participate in the tours at their own risk. Tour participants must obey traffic regulations at all times (StVO). Berlin like a local is not liable for injury or damage caused by willful or negligent behavior of tour participants. Participants must decide themselves if they are in an appropriate state to be able to safely complete the tour. Berlin like a local is not liable or responsible for any injury before, during and after the tour.

Limitation of Liability

Berlin like a local is not liable for damage caused by insufficient working order of either rented bicycles, or the own private bicycles used on the tour. Participants must check the working order of their bikes themselves before the tour starts.

Exclusion of participants

Berlin like a local reserves the right to refuse or exclude overly intoxicated participants, or those who willfully and repeatedly disturb the smooth flow of the tour. Participants can be excluded on the above bases at any point in the tour. In this case, Berlin like a local will retain the amount paid for the tour. Extra costs incurred through the discontinuation of the tour must be paid by the persons responsible for disrupting the tour.

Other Regulations

All agreements between the customer and Berlin like a local, are done so under the laws of the Federal Republic of Germany. Place of jurisdiction and fulfillment is Berlin. Should individual clauses in this Terms and Conditions be legally ineffective, this does not affect the validity of the remaining clauses.